Xerox

Fix Xerox Printer Offline Error - Connect Printer to Wi-Fi

Xerox printers are excellent printers and provide reliable and durable results. It has higher performance than its rivals. However, sometimes Xerox printers may get offline due to any interruption. And when it goes offline, the workflow gets disturbed, which decreases your productivity. This blog will tell you the reasons for Xerox printers to go offline and their appropriate solutions. Therefore, you can explore everything related to the Xerox printer offline error. Let's first check the common reasons for this error to occur. 

What Turns Your Xerox Printer Offline?

There can be many reasons why your Xerox printer goes offline. Hence, you first need to understand them before starting any troubleshooting step. These are some common causes. 

Faulty Connection

The offline printer error usually comes when the wireless or wired connection is faulty. For instance, the USB connection, Wi-Fi connection etc. Due to this, your printer and computer don't connect, and your printer goes offline. 

Issue With Printer Drivers

Sometimes, incompatible or outdated printer drivers may cause your Xerox printer to go offline. Typically, printer drivers set up communication between your computer and printer. And if they aren't updated or incompatible with the system, your printer may go offline. 

Issue With Hardware

A sudden malfunction in the printer, damaged port or cable may also bring an offline status in your printer. 

So, these are some common issues your Xerox printer may get and go offline. Luckily, all of them are manageable with some techniques, and you can bring your printer online again. 

How to Troubleshoot the Xerox Printer Offline Error?

Troubleshooting the Xerox printer offline error is easy, and anyone can do it without the need for experts. So, you will have to follow the given steps to get your Xerox printer online. 

Method 1: Check for the Connectivity

The first and foremost step is to check that the Xerox printer is properly connected to the wireless network, USB or any other cables. Also, check whether the internet connection is steady. Sometimes, the interrupted internet connection may cause issues. You can also restart your router in case of a Wi-Fi connection. 

Method 2: Check the Printer Settings

Cross-check your printer settings and ensure that the settings are correct. Check the paper size, printer mode, and print job settings to set the required printing settings. By modifying the settings, you will avoid many conflicts and prevent your printer from going offline. 

Method 3: Restart Your Devices

Many times you can get rid of the offline issue by simply restarting the printer and computer. This step works excellently to resolve the printer's offline issue. After restarting the devices, check if your printer comes back online.

You can take further assistance from our experts via call or live chat from the Support page on our connectprintertowifi.com website. 

Method 4: Update Printer Drivers

Check whether your printer drivers are updated and compatible with your operating system. To do this, move to Xerox's official website and download & install the latest printer drivers. 

Here are the steps to do this using the Device Manager. 

1. On your keyboard, press Windows and R keys to launch the Run box. 
2. Then, put in devmgmt.msc and tap OK to launch the Device Manager. 
   
3. Now, find your Xerox printer and right-click on it. 
4. After that, choose Update Driver Software. 
5. Now, tap Search automatically for updated driver software. 
   
6. Lastly, follow the on-screen steps to install Xerox drivers. 

Once you install them, check whether the printer is online. 

Method 5: Clear the Print Queues

If the print queue is loaded with lots of print requests, you should clear it and delete the print requests. The overloaded print queue may also create offline printer errors. You can clear it by following the given steps. 

1. First, tap on the search bar and search Devices and Printers, and press Enter. 
   
2. Select your Xerox printer from the list of printers. 
   
3. Then, you have to tap Open Print Queue. 
4. After that, tap the printer tab and choose Remove all documents. 

That's how you can easily clear the print queue. Now, you can check if your Xerox printer gets online again. By applying these 5 steps, your issue may disappear. If not, you can take help from our live support agent through a call or chat. For this, you will have to visit our connectprintertowifi.com website, and then move to its Support page.